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Mobile Caravan Services

Mobile Caravan Services
Contact Mobile Caravan Services
 

Servicing and Repairs to Touring Caravans, Motor-homes and Horse-boxes

Mobile Caravan Services are a Mobile Workshop and will service or repair your Touring Caravan, Motor-home or Horse-box at its location. They have a good working relationship with all the main caravan parks so can come to you when you are still on holiday. 

Mobile Caravan Services cover the North West and North East of Northern Ireland.

Please contact Mobile Caravan Services to confirm coverage in your area.

 

Mobile Caravan Services

Based in Limavady, Mobile Caravan Services are a family run business and provide a professional customer focussed service.

Modern lifestyles mean it is not always convenient to get your Caravan, Motorhome or Horsebox to a workshop for its service or repairs, so Mobile Caravan Services can offer you their unique "Mobile Caravan Services Come To You" service.

Why travel to the dealership miles away, with fuel cost and time off work, only to have to return to pick your Caravan or Motorhome up? Why not have it done for you at your Caravan or Motorhome location and see the work actually being done?

City and Guilds qualified

Mobile Caravan Services are certified to City & Guilds standards in Caravan & Motorhome Servicing, and City & Guilds in Electrical Test & Inspection so you can be assured that all work they do, will be to the highest industry standards.

Mobile Caravan Services have also been trained and qualified by most of the component manufacturers (see logos below) so you can be assured of a competent and professional service. They also carry out warranty work on behalf of Truma, Thetford, Al-KO, BPW and Powrtouch.

Mobile Caravan Services hold the ACOP LPG standard for testing and installation of Gas systems in leisure vehicles for private use.

Caravan brand logos

 

 

Services

  • Repairs
  • Electrical Installation Condition Report
  • Accessories
  • Trackers & Alarms
  • Warranty
  • Services Offered
  • Caravan Movers
  • Single Axle Caravan
  • Double Axle Caravan
  • Motorhome
 

Services Offered

Mobile Caravan Services offer services within a 40 mile radius of Limavady
(They will travel further but there may be an extra charge)

2013 Pricing

Whilst Mobile Caravan Services make every effort to keep their prices stable, they are at the mercy of their suppliers, therefore prices may change. Please check Mobile Caravan Services website for the most up to date information.

Payment Terms

Currently payment can be made by Cash or Card, most major cards are accepted.

Payment must be made within 5 days from date of invoice otherwise a 10% non payment fee will be added, unless prior arrangements have been agreed.
Engaging MCS in Servicing or Repair work means that you agree to these payment terms.

Cards Accepted
Caravan Servicing

Reports are issued for all Service Options
(keep your service history up to date and add value to your Caravan, Motorhome or Horsebox)

With effect on the 1st May 2011 Mobile Caravan Services cannot offer to service caravans manufactured earlier than 1994

Caravan Movers

Powrtouch Movers
Mobile Caravan Services are an Approved Powrtouch Installation, Service and Supply Agent.

Limited Time Offer On the New Powrtouch Movers.
Mobile Caravan Services are offering a further £50.00 off our advertised prices until 31st March 2013
All Movers are backed by a 5 year no Quibble, Parts & Labour Guarantee, which is managed by Powrwheel.
£895 Evolution Manual - New
£1095 Evolution Auto - New
£1195 Twin Evo Manual - New
£1375 Twin Evo Auto - New
£1750 All Wheel Evo Manual
£1995  All Wheel Evo Auto

£50.00 Spare Wheel Carrier Moving Kit, mostly for Models which require fitting at the rear

Our prices include standard fitting. Please see our 'Other Work Section' below for details.
Other Brands
Mobile Caravan Services recommend brands which have a proper warranty policy, backed by the manufacturer for parts and labour. Some Manufacturers will offer parts only and some 5 year warranties are covered by insurance companies.
** The cheap versions (sub £600) on the internet are chain driven and not gear driven. These have short parts only warranties**
(From experience these are shipped from China with long lead times on spares, if available at all.)

The biggest failures on the cheaper movers are the Control Box and Motors. Control Box price average about £180 & Motors about £150!
Price on Request
(Mobile Caravan Services will not purchase cheap versions on your behalf)
Installation
You are of course free to source and purchase your own mover which can be fitted for you. Mobile Caravan Services are not liable for any part of the warranty. £130 Single & Twin
£180 All Wheel Drive
Transfers
Selling your Caravan? Mobile Caravan Services can transfer your Mover to your new Caravan. Remember to check that its suitable for your new Caravan. Check Maximum weight of new caravan against your movers specifications £180 - includes removal and refit of a single / twin axle.
£240 - includes removal and refit of an AWD
Other Work
Heater Pipes, Waste Pipes or Spare Wheel Carrier may need to be moved to allow installation of the Mover. Special clamping plates may be required dependant on Chassis. Please contact us to discuss if this is the case £30.00 - per hour plus parts

Single Axle Caravan

Annual Service
This service is in line with the Manufacturer's Service Schedule and includes:
  • Exterior Bodywork
  • Interior of Caravan
  • Water System
  • Gas System
  • Electrical Systems (excludes EICR)
  • Fire & Safety
  • Chassis & Braking System
  • Water Ingress test & reports
£170.00 includes standard service parts

Other parts are chargeable, but not fitted without your consent
Habitation Service
Living space Onlyand includes:
  • Interior of Caravan
  • Water System
  • Gas System
  • Electrical Systems (excludes EICR)
  • Fire & Safety
  • Water Ingress test & reports
£110.00 includes standard service parts 

Other parts are chargeable, but not fitted without your consent
Chassis Service
Chassis & Braking systems Onlyand includes:
  • Chassis
  • Over Run Device & Braking system
  • 12N & 12S Electrics
  • Road Lights
£110.00  includes standard service parts 

Other parts are chargeable, but not fitted without your consent
Water Ingress Test
Check for water ingress to the interior of your Caravan. Mobile Caravan Services use professional equipment to conduct the test. £50.00
Gas Pressure Test
Check for correct operation of your Gas Regulator and test the complete installation for leakage. £50.00 parts are chargeable 
Pre-purchase Inspection
Why take the risk when purchasing your second hand Caravan. With the sellers permission Mobile Caravan Services check the general condition of the caravan, to see if there are any expensive repairs after purchase. £70.00 includes rep

 


Double Axle Caravan

Annual Service

This service is in line with the Manufacturer's Service Schedule and includes:

  • Exterior Bodywork
  • Interior of Caravan
  • Water System
  • Gas System
  • Electrical Systems (excludes EICR)
  • Fire & Safety
  • Chassis & Braking System
  • Water Ingress test & reports
£190.00 includes standard service parts

Other parts are chargeable, but not fitted without your consent
Habitation Service
Living space Only and includes checking:
  • Interior of Caravan
  • Water System
  • Gas System
  • Electrical Systems (excludes EICR)
  • Fire & Safety
  • Water Ingress test & reports
£110.00  includes standard service parts 

Other parts are chargeable, but not fitted without your consent
Chassis Service
Chassis & Braking systems Only and includes:
  • Chassis
  • Over Run & Braking system
  • 12N & 12S Electrics
  • Road Lights
£130.00  includes standard service parts 

Other parts are chargeable, but not fitted without your consent
Water Ingress Test
Check for water ingress to the interior of your Caravan. Professional equipment is used to conduct the test. £50.00
Gas Pressure Test
Check for correct operation of your Gas Regulator and test the complete installation for leakage. £50.00 parts are chargeable
Pre-purchase Inspection
Why take the risk when purchasing your second hand Caravan.  With the sellers permission Mobile Caravan Services will check the general condition of the Caravan, to see if there are any expensive surprises after purchase. £70.00 includes reports

 


Motorhome

Habitation Service
Living space Only and includes checks on -
Interior
Water System 
Gas System
Electrical Systems (excludes EICR)
Fire & Safety
Water Ingress test & reports
£110.00 includes standard service parts

Other parts are chargeable, but will be discussed prior to fitting
Repairs
See under Repair Section See under Repair Section
Water Ingress Test
Check for water ingress to the interior of your Caravan.
Mobile Caravan Services use professional equipment to conduct the test
£50.00
Gas Pressure Test
Check for correct operation of your Gas Regulator and test the complete installation for leakage. £50.00 parts are chargeable
Pre-purchase Inspection
Why take the risk when purchasing your second hand Motorhome.  With the sellers permission Mobile Caravan Services check the general condition of the Habitation Area and appliances, to see if there are any expensive repairs after purchase.  £60.00 includes reports

Engine & Braking Systems are NOT included. You will need to arrange this part

 


Repairs

Appliance Repairs
Mobile Caravan Services are qualified to repair Carver, Truma, Whale, Thetford, Electrolux and Dometic products £40 1st Hour, £30 per hour after plus parts
Accessory Repairs
Mobile Caravan Services can supply or repair door locks, window catches & stays, replacement windows & rooflights, interior & exterior lights, road lights & lenses etc £40 1st Hour, £30 per hour after plus parts
Chassis & Brakes
Mobile Caravan Services are qualified to service and repair products from AL-KO, BPW and Knott £40 1st Hour, £30 per hour after plus parts
Damp Repairs
Mobile Caravan Services are a mobile service and can only provide a resealing repair.  Mobile Caravan Services cannot repair structural and major damp, but Mobile Caravan Services can recommend someone. £40 1st Hour, £30 per hour  after plus parts
Floor De-lamination
A soft or spongy floor means that the construction of the floor is starting to deteriorate.  It needs to be dealt with as soon as possible or it will spread, adding to the cost of the repair Small Area - £150.00
Half Floor  - £200.00
Full Floor   - £270.00
Ply overlay add £200.00
Resealing
The mastic used to seal the joints will start to deteriorate and let water pass to the inside.
Resealing - Mobile Caravan Services remove the rails, clean and apply new mastic to reseal like new.
£40 1st Hour, £30 per hour after plus parts for resealing and over-sealing areas.
Emergency Repairs & Call outs
Why pack up and go home when a problem arises.
Mobile Caravan Services can come to you and make a repair to keep you on holiday.
Mobile Caravan Services class emergencies as an issue with Gas, Water or Electrical Systems or Major Water Ingress
£40.00 1st hr £30.00 per hour after plus parts.
Call outs are considered between 8am & 8pm
7 days a week

Electrical Report

As Touring Caravans and Motorhomes travel along roads they are subject to a lot of stress, vibration & movement.

For this reason the Electrical Safety Council & the National Caravan Council (Caravan Club & the Caravan and Camping Club), recommend that you should have this test completed every three years.

In caravans & Motorhomes there will be a notice advising you of this and its next due date.

This is a complete test on your 240v installation, checking for correct Earthing & Earth Bonding, Cable Continuity & connection, Cable Polarity & connection, Cable Insulation integrity and correct RCD Timing & Load Capacity.  This includes a visual examination of all accessible connections.

NB. this does not involve individual appliance testing, only the fixed installation.

 

£100.00 - includes report (EICR)

Approximately a 3 hour test!

 

 


Accessories

Mobile Caravan Services can supply a range of accessories for your leisure vehicle, ranging from Leisure batteries, Hitch & Wheel Locks, Skylights & Windows, Water Pumps, Water Filters & Mains Kits, Taps, Water & Space Heaters, extra 240v sockets & 12v lights etc.

Mobile Caravan Services will be able to add Satellite and Solar Systems to our range from 2013

Please contact us to enquire if Mobile Caravan Services have what you need, Mobile Caravan Services carry limited stock in our Mobile Workshop, but can quickly source the accessories for you.


Trackers & Alarms

There are many Tracker Systems on the market with various specifications.

They work the same way using satellites & GSM.

How do you track -

Station or Self monitoring.

There is the initial cost of the Tracker and monthly costs; either a PAYG Sim card or a monitoring station.

Which system?

Its down to budget and what you are protecting. No point in a £600 tracker and £100 per year monitoring on a vehicle worth £1500. On the other hand, no point in a basic system on a vehicle worth £8,000+.

Some insurance companies are refusing insurance on new Motorhomes unless they have an Approved Tracker system. Some manufacturers install them in their top of range products.

Prices of the monitored systems range from around £199 and £6.99 per month to £600 and £8.99 per month

Prices on the self monitor systems are around £200 to £399 plus SIM card costs.

Expensive systems offer features like checking the condition or disconnection of your battery, GPS & GSM signal and can be linked to your alarm to trigger even when there is no movement.

Mobile Caravan Services offer the Phantom & Skytag range of trackers which are monitored systems approved by Insurers.  Mobile Caravan Services can supply the non monitored versions as well.  Please call for latest prices.

There are many Alarm Systems capable of protecting your vehicle which offer an array of features and cost.

They range from basic key entry, remote control fobs to key pad entry.

They can notify you of an activation to your mobile, home or work phone or email. Some have movement sensors and corner steady sensors to add to the protection.

Some are wired installations and others are wireless.

Which Alarm?

Its down to budget and which features you would like. Some have insurance approval, so check with your insurer which systems they recommend.

Prices vary as there is a wide choice and can range from £30 to £600.

>Mobile Caravan Services offer a range of alarms from Keen Electronics and other suppliers at a variety of prices, so please contact us and Mobile Caravan Services can discuss your needs.

If there is a particular alarm which you prefer or like the features of, then contact us and Mobile Caravan Services may be able to source it for you.


Warranty

If your Caravan or Motorhome is still under a Warranty then you must continue to have it serviced by the Selling Dealership or by a NCC Approved workshop.

The warranty service work must be carried within the time frame set out in your warranty documentation and failure to do this will most certainly invalidate any remaining warranty.

Always check your warranty documentation to ensure that your are complying with their policy for what IS and what IS NOT covered each passing year.  Items which have lapsed their warranty can be repaired by us without affecting your remaining warranty.  Change of ownership can affect the warranty and you to register the change with the manufacturer.

If you wish us to service whilst under warranty you will be requested to sign documentation that you understand by doing so you may invalidate any remaining warranty.  Mobile Caravan Services are however working towards becoming a NCC Approved workshop to provide you with an alternative choice for warranty servicing, so please check our website for updates and announcements.

As Mobile Caravan Services are warranty approved for repairs to Truma, Thetford, AL-KO, BPW, Powrtouch and Whale products, you can contact us for repairs without affecting your caravans warranty.

If you are unsure about warranty, please get in touch and Mobile Caravan Services will help you understand it or advise accordingly.

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Caravan Dealers

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